ATTAR ABDUL RASHID TRADING IN PERFUMESEST ID: 17-1868-09 | Commercial Registration: 112670

Introduction

ATTAR ABDUL RASHID TRADING IN PERFUMES has its registered office at P.O. BOX 22272, Shop No. FW 498, Doha Festival City, Qatar. By visiting the checkout, residing on the Website ("Checkout"), and placing your order ("Order") through the Checkout, you confirm that you have read, understood, and agreed to the Terms of Sale and Website Use and the Privacy Notice (together, "Terms") in their entirety, and you agree to be bound by them. If you do not agree to these Terms, please do not order any Merchandise through the Checkout.

These Terms define your legal relationship regarding the Checkout, the placement of Orders for purchase of Merchandise, and the purchase thereof. This agreement is entered into in the English language; if a non-English language version was provided, the English language version will govern.

General Terms

You buy the Merchandise in your local currency and at a price that normally includes any applicable sales taxes (such as Value Added Tax), plus international delivery costs and fees ("Delivery Costs") and any import duties, tariffs, and similar fees that may be imposed by the delivery destination ("Import Charges"). If you have elected not to pre-pay Import Charges, the carrier or broker may impose fees which cannot be calculated at the time of Checkout.

Orders placed via the Checkout are solely reserved for "Consumers" acting exclusively on their own behalf. Any Order which is obviously not a consumer retail sale, or is fraudulent, will not be accepted. Prior to placing an Order, you represent and warrant that the purchase is strictly for personal use and has no direct link to commercial activity.

Browsing, Checkout, and Acceptance of Orders

You place the Order for the Merchandise by using the Checkout ordering process, which involves selecting the Merchandise and clicking the "PAY AND PLACE ORDER" button. To place an Order, you must be of the age required to bind yourself to contracts per local legal requirements.

Once you have placed your Order, it will be acknowledged via email. This email constitutes an acknowledgement, not an acceptance of your Order. No contract for sale shall come into effect until your Order is specifically accepted and an "Order Confirmation" email is sent.

• Payment Authorization: If your payment method supports authorization (e.g., credit cards), the amount will only be authorized when you place the Order and charged after dispatch (unless it is a pre-order).
• Immediate Charge: If your payment method does not support authorization, or if using PayPal, the full amount may be taken immediately.+1
• Order Cancellation: Orders may be declined or cancelled if Merchandise is unavailable, payment cannot be verified, or if there is a suspicion of fraud or a genuine pricing error.

Fulfilment, Handling, and Delivery

You acknowledge that ATTAR ABDUL RASHID TRADING IN PERFUMES or a third-party fulfilment provider may handle the delivery of your Order. Delivery is complete when the Merchandise is delivered to the address you specified.

• Timelines: Delivery dates on the Checkout are estimates only. Unless otherwise specified, orders will be fulfilled within 30 days after the Order Confirmation.+1
• Delays: We are not liable for losses arising from delays due to circumstances beyond reasonable control, such as customs clearance procedures.

Payment Methods

You may pay with the methods specified at Checkout. You acknowledge that you may be charged bank or credit card issuer fees (such as foreign transaction fees), which are not controlled by ATTAR ABDUL RASHID TRADING IN PERFUMES. Depending on your geography, payment may be routed through an intra-group affiliated company acting as our agent.

Returns Policy (Excluding Faulty/Personalized Items)

This policy applies to all customers but excludes faulty or personalized Merchandise.

• Timeframe: The return request must be made within 30 days from the date the Order was delivered.
• Procedure: You must inform us of your decision to return via the returns portal, providing proof of purchase and images if there is a quality issue. An RMA number and return label will be provided.+1
• Condition: Merchandise must be returned in a new, unused state, with all protective materials, tags, and original packaging.
• Refunds: Upon confirmation of receipt and quality control, you will be reimbursed for the actual paid price. Initial delivery costs will be refunded, but return delivery costs are generally not reimbursed unless the item is defective.+1
• Import Charges: If you paid Import Charges directly to authorities, you must seek reimbursement from them directly.

Limitation on Returns

There is no right to return Merchandise which:

• Was made to your specifications or clearly personalized.
• Is a fragrance or sealed good (e.g., audio devices) that became unsealed after delivery.
• Is not suitable for return due to health protection or hygiene reasons.

Limited Warranty for Faulty Merchandise

If Merchandise is damaged or faulty upon delivery, you may have legal remedies. You should inform us as soon as possible, preferably in writing. For customers in the EEA, the warranty period is two (2) years from the date of purchase.

Liability

Nothing in these Terms limits liability for personal injury, death caused by negligence, or fraud. Subject to this, we are not liable for business losses, and liability shall not exceed the purchase price of the relevant Merchandise. We cannot guarantee that the Website will be uninterrupted or error-free.

Intellectual Property Rights

All content on the Website (logos, text, graphics, software) is owned by ATTAR ABDUL RASHID TRADING IN PERFUMES or its licensors. You may view and print Content for personal, non-commercial purposes only. You may not copy, distribute, or modify any Content or Trade Marks without prior written consent.

User Generated Content

Any material you post to the Website ("User Generated Content") will be deemed non-confidential. You grant ATTAR ABDUL RASHID TRADING IN PERFUMES a non-exclusive, royalty-free right to use such content. You warrant that your content does not infringe third-party rights and agree to indemnify us against any related claims.

Governing Law and Disputes

These Terms are governed by the laws of Qatar or other applicable consumer laws that clearly prevail. Any dispute regarding these Terms shall be referred to and finally resolved by arbitration administered by the International Chamber of Commerce (ICC). The seat of arbitration shall be the Qatar International Financial Centre, and the language shall be English.

Miscellaneous

• Headings: Headings are for information only and are not binding.
• Waiver: Failure to enforce a right does not constitute a waiver.
• Severability: If any provision is invalid, the remaining provisions remain in effect.
• Modifications: We reserve the right to modify these Terms at any time; changes take effect 10 days following posting.